Tru Cinnamon - 12 pack

Handle with care – This product comes in glass bottles to maintain purity and taste. Please inspect your package upon delivery and report any damage immediately.

Refrigerate upon arrival – For the best flavor and freshness, place the bottles in the fridge as soon as you receive them.

Enjoy it chilled – Tru Cinnamon is best served cold for a crisp and refreshing experience.

Shake gently before drinking – Natural ingredients may settle over time. A light shake will ensure a perfectly balanced sip.

Consume immediately after opening – Tru Cinnamon contains no preservatives. For the best taste and quality, drink it right after opening.

Stay stocked, stay refreshed, and enjoy Tru Cinnamon at its best!

At Tru Cinnamon, we are committed to providing you with high-quality, fresh beverages. Due to the perishable nature of our products, we have a strict return policy to ensure safety and quality. Please review our policy below before making a purchase.

Returns & Exchanges

We do not accept returns on beverage products. However, if you experience any issues with your order, we’re here to help.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please follow these steps:

• Inspect your package immediately upon delivery.
• Take clear photos of any damage to the packaging and/or bottles.
• Contact us within 48 hours of delivery at [customer support email] with your order number and photos.
• Our team will review your case and, if eligible, issue a replacement or refund.

Lost or Delayed Shipments

• If your order is delayed or lost in transit, please contact us at [customer support email] so we can assist in tracking your package.
• If your shipment is confirmed lost by the carrier, we will offer a replacement or refund.

Refunds

• Refunds will only be issued for damaged, defective, incorrect, or lost orders.
• Approved refunds will be processed back to your original payment method within 5-7 business days.

Non-Refundable Situations

• Orders with incorrect shipping addresses provided by the customer.
• Packages that were left outside for extended periods, leading to product spoilage.
• Minor cosmetic damage (e.g., slight label imperfections) that does not affect product quality.
• Orders not reported within the 48-hour window after delivery.

For any questions or concerns, please reach out to our Customer Support Team at [customer support email]. We appreciate your trust in Tru Cinnamon and will do our best to ensure a smooth and satisfying experience!

Shipping Information

At Tru Cinnamon, we ensure that your order is carefully packaged and delivered as quickly as possible. Please review our shipping details below.

Processing & Fulfillment

• Orders are processed within 1-2 business days after purchase.
• You will receive a confirmation email with tracking information once your order has shipped.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

We offer the following shipping options at checkout:

• Standard Shipping (3-7 business days) – Most orders arrive within this timeframe.
• Expedited Shipping (2-3 business days) – Faster delivery for an additional fee.
• Overnight Shipping (1 business day) – Available in select locations.

Delivery times are estimates and may vary due to carrier delays, weather, or high-demand periods.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• At this time, we do not offer free shipping on any orders.

Where We Ship

• We currently ship within the United States only.
• International shipping is not available at this time.

Handling & Delivery

• Check your package upon arrival – Tru Cinnamon is packaged in glass bottles, so please inspect your order immediately for any damage.
• Refrigerate upon delivery to maintain freshness.
• If you are not home at the time of delivery, the package may be left at your doorstep. We are not responsible for packages left outside for extended periods.

Order Tracking

• Once shipped, you will receive a tracking number via email.
• Use this tracking number to monitor your package’s delivery status.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact [customer support email] within 48 hours of delivery, and we will assist you in resolving the issue.

For any additional questions, feel free to reach out to our Customer Support Team. Thank you for choosing Tru Cinnamon!